What exactly is an ‘unlock’?
Your phones IMEI is locked to the service provider (At&t,Rogers,Vodafone,etc) that it was originally purchased from. This means it can’t be used on any network other then the one it is ‘locked’ too. An ‘unlock’ allows you to take your phone to the carrier of your choice. This makes it extremely nice when traveling abroad or just for resell value. Most people see a minimum of a $50 dollar increase in the value of their phone when its ‘unlock’ giving you more cash in your pocket for next latest and greatest smart phone.

What is an ‘IMEI’ and how do I find the IMEI number for my phone?
IMEI stands for (International Mobile Equipment Identity). More or less it is a secure serial, just like a cars VIN number.
You can find the IMEI  by dialing *#06# (and hitting ‘send’ or ‘call’). The IMEI can also be found in the settings in most phones and also behind the battery of most phones.

How does it work?
You order the unlock service for your carrier or phone brand, and then you will be emailed once we have completed it. Depending on the phone you may have to restore (erase all settings and content) or type in a code. Every phone is a little different and we will give you instructions on what to do if you get stuck.

Can I get in trouble by my network? Will my service be interrupted?
Your carrier wont even have a clue and  your service will remain uninterrupted. So don’t worry and let us handle the rest.

Still have a question or concern?

Visit are Contact Us page and send us your question.

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